Introducing Technology into Partner Services: A Toolkit for Programs

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Kachur, R., Strona, F.V., Kinsey, J., and Collins, D. Atlanta (GA): Centers for Disease Control and Prevention (December 2015).

This toolkit aims to support partner notification services (PNS) programs and providers in the use of technologies, such as texting, email, social media, partner-seeking websites and smartphone applications, and voice-over internet protocols, to reach index clients and their partners. It addresses cultural competency within these technologies; conducting interviews, tracing, and notification; documenting, collecting data, and ensuring confidentiality; and staffing, and monitoring for technology-based PNS. The toolkit includes specific program experiences and examples of policies, standard operating procedures, scripts, and documentation tools. The information in the toolkit is based on published and unpublished evaluations, program experience, expert opinion, and input from health departments and non-governmental organizations. It was developed by the U.S. Centers for Disease Control and Prevention as a supplement to the 2008 Recommendations for Partner Services Programs for HIV Infection, Syphilis, Gonorrhea, and Chlamydial Infection.