Gender-based violence (GBV) is under-reported and under-researched in Vietnam. Communities are not well equipped to address or change attitudes about GBV. The women’s counseling center, which provides women with a safe space to discuss the violence in their lives, is a central part of the Improving Health Care Response to Gender-based Violence project. The project, implemented from 2002 to 2009 in two Hanoi hospitals by the Hanoi Department of Health and the Population Council, is an example of a public sector intervention that builds on a medical model and links survivors to ongoing counseling and support. This case study delineates this GBV program in Vietnam.